Online Reputation Management(ORM)

Many firms start worrying about its online reputation only after a crisis. We enable a pro-active approach to online reputation management by constantly tracking your brand’s online presence. We advise you to consistently track and develop reliable approaches to avert such bad press or online catastrophes. With the right tools, and a proficient team like Pro Web handling your online reputation, you can avert a potential bad review into an advantageous one.

Why you need ORM?

• Minimize damage from competitor reviews, negative press releases and bad comments
• Direct feedback through active monitoring of customer responses and reactions
• Increase engagement with customers

What we offer

• Engage audiences through responses to negative and positive reviews, comments, emails, etc.
• Size up competition and keep an upper hand
• Gain valuable insights and innovative solutions based on customer feedback
• Enhanced brand awareness through deeper and humanized online presence
• Create and/ or maintain a stellar online reputation
• Greater visibility, greater social acceptability, be the brand that is a household name
• Moderated material, press releases including professional news releases and user reviews
• Collaborative brand presence through online forums and wikis
• Create or maintain a positive brand image that will translate into higher sales
• Increased presence on blogging communities, Q&A forums such as Yahoo answers, askme.com etc.
• Build a strong, positive social profile while checking the negative feedback
• Respond and build effective solutions based on real customer experiences
• Effective management of digital presence and meaningful positive responses in a crisis situation
• Trending practices and approaches to provide highly engaging, innovative means to online reputation management